Contact Us
Thank you for choosing Directexport. We value your trust and are committed to providing prompt, helpful customer service. Please feel free to reach out to us using the contact methods below — we’re here to assist you.
Contact Information
Customer Service Email: [email protected]
Phone Number: +86 165467845672
Business Address:
山东省潍坊市寿光市圣城街道北辛庄社区四号楼沿街301,
潍坊市, China
Customer Support Hours
Our support team is available during the following hours (based on China time zone):
Monday – Friday: 9:00 AM – 6:00 PM
Saturday & Sunday: Closed
We aim to respond to all inquiries within 24 business hours during support hours.
How Can We Help?
We can assist you with:
Order status and tracking
Product information and sizing questions
Shipping and delivery concerns
Returns, exchanges, and refund requests
Payment and billing support
Feedback, suggestions, or complaints
Frequently Asked Questions
Before contacting us, we recommend checking our FAQ section for quick answers to common questions — available 24/7 on our website.
Privacy and Security
Your privacy is important to us. Any information you share will be used solely to assist with your inquiry and improve our services. For full details, please refer to our Privacy Policy.
For Urgent Issues
For time-sensitive matters, we recommend calling us directly at +86 165467845672 during business hours for the fastest assistance.
Thank you again for choosing Directexport. Your satisfaction is our priority, and we look forward to serving you.